Last Updated: December 6, 2025
Carlene Can is located at:
313 E. Broad St. #100
Richmond, VA 23219 , United States
Welcome to Rose x Trowel. These Terms and Conditions ("Terms") govern your use of our website located at rosextrowel.com,roseandtrowel.com and carlenecan.com (the "Site") and the services provided by Carlene Can, LLC doing business as Rose x Trowel ("we," "us," or "our").
By accessing or using our Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must strictly prohibit yourself from using our Site.
1. General Provisions
1.1 Legal Entity
Rose x Trowel is the trade name (DBA) for Carlene Can, LLC, a limited liability company organized under the laws of the Commonwealth of Virginia. All transactions, purchases, contracts, invoices, and legal agreements are formally entered into with Carlene Can, LLC.
1.2 Eligibility
By using this Site, you represent and warrant that you are at least 18 years of age.
- Youth Entrepreneurs: We are willing to work with entrepreneurs under the age of 18, provided that a parent or legal guardian enters into all agreements and assumes full legal and financial responsibility for the account and services rendered.
2. Intellectual Property Rights
2.1 Ownership
All content, features, and functionality on the Site—including but not limited to text, graphics, logos, images, audio clips, video clips, data compilations, software, and the "Rose x Trowel" brand identity—are the exclusive property of Carlene Can, LLC or used with permission where applicable, and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
2.2 Limited License & Restrictions
We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Site for your personal or internal business purposes.
- Strict "No Resale" Policy: You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site, except as follows:
- Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
- You may store files that are automatically cached by your Web browser for display enhancement purposes.
- Prohibited Uses: You must not resell, redistribute, or use any templates, resources, or content downloaded from this Site for commercial gain without our express written permission. All rights are reserved.
3. User Accounts & Client Resources
3.1 Account Security
Certain areas of the Site, such as the Client Resources portal, may be password-protected. If you are provided with a username, password, or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any other person or entity.
- You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security.
- We have the right to disable any user name, password, or other identifier, whether chosen by you or provided by us, at any time in our sole discretion.
3.2 User-Generated Content
Our Site may allow users to post comments or submit content via contact forms. By posting content, you grant us the right to use, reproduce, modify, perform, display, distribute, and otherwise disclose to third parties any such material.
- You represent and warrant that you own or control all rights in and to the content you post and have the right to grant the license granted above to us.
- We are not responsible or liable to any third party for the content or accuracy of any contributions posted by you or any other user of the Site.
4. Payment Terms
4.1 Third-Party Processing
We may offer the ability to make payments for services or products directly through links on our Site. Please note that Rose x Trowel does not process payments directly. All transactions are handled by secure third-party payment processors (e.g., Stripe, PayPal, QuickBooks).
- By making a payment, you agree to be bound by the terms and conditions and privacy policies of these third-party processors.
- We are not responsible for any errors or security breaches that occur on third-party payment platforms.
5. Third-Party Links & Providers
5.1 External Links
Our Site may contain links to third-party websites or services, including those of our vetted "Provider Network." These links are provided for your convenience only.
- We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.
- If you decide to access any of the third-party websites linked to this Site, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.
6. Disclaimers & Limitation of Liability
6.1 Educational Purpose
The information provided on this Site, including blog posts, SEO tips, and marketing strategies, is for general educational and informational purposes only. It does not constitute professional business, legal, or financial advice.
- No Guarantees: We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information. We do not guarantee specific business results (e.g., specific SEO rankings, revenue growth) from the use of our Site or free resources.
6.2 Limitation of Liability
To the fullest extent provided by law, in no event will Carlene Can, LLC, its affiliates, or their licensors, service providers, employees, agents, officers, or directors be liable for damages of any kind, under any legal theory, arising out of or in connection with your use, or inability to use, the Site, any websites linked to it, any content on the Site, including any direct, indirect, special, incidental, consequential, or punitive damages, including but not limited to, personal injury, pain and suffering, emotional distress, loss of revenue, loss of profits, loss of business or anticipated savings, loss of use, loss of goodwill, loss of data, and whether caused by tort (including negligence), breach of contract, or otherwise, even if foreseeable.
7. Governing Law
All matters relating to the Site and these Terms, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the Commonwealth of Virginia without giving effect to any choice or conflict of law provision or rule.
8. Changes to Terms
We may revise and update these Terms from time to time in our sole discretion. All changes are effective immediately when we post them. Your continued use of the Site following the posting of revised Terms means that you accept and agree to the changes.
9. Contact Us
This website is operated by Carlene Can, LLC dba Rose x Trowel.
All notices of copyright infringement claims, feedback, comments, requests for technical support, and other communications relating to the Site should be directed to:
Email: support@rosextrowel.com